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Cookie Policy

This page explains what cookies are, how Sumora uses them, and how you can manage your preferences. Your choices are stored in your browser — nothing is sent to a server.

Last Updated: 8 May 2025
01

What Are Cookies?

Cookies are small text files that a website places on your device when you visit. They serve a variety of practical purposes: remembering your preferences, understanding how pages are used, and keeping certain features working correctly.

Cookies do not contain personally identifiable information on their own, and they cannot run programs or carry viruses. Most browsers allow you to see, delete, or block cookies at any time.

02

Cookies We Use

Essential cookies are always active because they keep the site functioning. All other categories are optional.
Always On

Essential Cookies

These cookies are necessary for the website to function and cannot be turned off. They are set only in response to your actions — such as setting privacy preferences or filling out forms.

  • Cookie consent storage (cookieConsent)
  • Session state management

Analytics Cookies

These help us understand how visitors interact with the site so we can improve the experience. Data collected is aggregated and not linked to individual identities.

  • Page view counts and navigation paths
  • Session duration (via Google Analytics, if enabled)

Marketing Cookies

Marketing cookies may be set by advertising partners to build a profile of your interests and show relevant content across sites. We use them only if you consent.

  • Advertising attribution (e.g., Google Ads, Facebook Pixel)
  • Remarketing tracking

Preference Cookies

These remember choices you make — such as language or region — so you do not have to re-select them on each visit.

  • Language and locale settings
  • Display or layout preferences
03

Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. These services have their own privacy policies and we encourage you to review them:

  • Google Analytics — usage and traffic analysis
  • Google Ads — conversion tracking
  • Facebook Pixel — audience insights and ad measurement
  • Bing / Microsoft Ads — campaign attribution

We only enable these services when you have granted consent for the relevant cookie category.

04

Cookie Duration

  • Session cookies — deleted automatically when you close your browser tab or window.
  • Persistent cookies — remain on your device for a set period (typically 30 days to 2 years) unless deleted manually. Our consent preference cookie lasts 12 months before asking you again.
05

Your Cookie Preferences

Adjust the toggles below to manage optional cookies. Your choices are saved to your browser immediately.

Essential Cookies
Always active — required for basic site functions
Analytics Cookies
Help us understand site usage (e.g. Google Analytics)
Marketing Cookies
Used for ad measurement and remarketing
Preference Cookies
Remember your settings between visits
Your preferences have been saved.
06

Managing Cookies in Your Browser

You can also control cookies directly in your browser settings. Click a browser below for step-by-step guidance.

Google Chrome
  1. Click the three-dot menu in the top-right corner.
  2. Go to SettingsPrivacy and securityCookies and other site data.
  3. Choose to block or allow cookies. To delete existing cookies, click See all site data and permissions then Remove all.
Mozilla Firefox
  1. Click the hamburger menu (☰) and select Settings.
  2. Go to Privacy & Security.
  3. Under Cookies and Site Data, choose your preferred option. Click Clear Data to remove existing cookies.
Apple Safari
  1. Open SafariPreferences (or Settings on iOS: Settings → Safari).
  2. Click Privacy.
  3. Toggle Prevent cross-site tracking. To remove cookies, click Manage Website DataRemove All.
Microsoft Edge
  1. Click the three-dot menu and go to Settings.
  2. Select Cookies and site permissionsCookies and site data.
  3. Toggle options as preferred. Use See all cookies and site data to remove stored cookies.

On mobile browsers, cookie settings are typically found under your browser's main settings menu under Privacy or Security. Note that disabling all cookies may affect some features of this website.

07

Your Rights

Under Malaysia's Personal Data Protection Act 2010 and general data protection principles:

  • You can withdraw cookie consent at any time using the preference controls above.
  • You have the right to request information about the personal data we hold in relation to your interactions with our site.
  • Turning off optional cookies may limit some aspects of the site experience but will not prevent you from accessing core content.

For any questions about our data practices, contact us at [email protected] or write to 15-A, Lebuh Pantai, 10300 George Town, Pulau Pinang, Malaysia.